Shipping Policy

Art N Soul is a brand of Batra Novelties. GSTIN 07AFBPB4060M1ZO.

We deliver across India.

  • Free shipping on all orders above ₹999
  • Dispatch within 2 working days of order confirmation
  • Delivery in 3–7 working days depending on your pincode

Every parcel is bubble-wrapped and boxed. Fragile pieces are double-boxed as standard, because we would rather over-pack than replace.

You will receive a tracking link as soon as your order ships.

Festive periods

During Diwali in particular, courier networks run slower than usual. We publish a last-order date before each festival so that gifts arrive in time.

Delays outside our control

Once a parcel is with the courier, transit times depend on their network. We will chase any parcel that stalls, but we cannot guarantee a delivery date.

Incorrect addresses

Please check your address and pincode at checkout. A parcel returned to us because the address was incomplete or nobody was available can be re-dispatched, with the second shipping charge payable by you.

GST

All prices shown include GST. A tax invoice is issued with every order. Orders within Delhi are billed CGST + SGST; orders to all other states are billed IGST.